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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rod wooten

May 8, 2024

5  out of  5 rating by Rod wooten
"I would like to share my experience in working with Paul regarding HOA coverages to protect our Association. Paul and his Team have been extremely supportive with knowledge and experienced background information allowing Our Association to make prudent decisions that will guard the Associations finances and Integrity. Lastly as the Board President, I appreciate the confidentiality of having conversations that have helped derived positive and prudent outcomes to uphold our Homeowners and Association financial investment ! 20 plus years and striving to continue!! Rod Wooten President West Park Hills Homeowner Association"
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Lisa Sarconi9

May 4, 2024

5  out of  5 rating by Lisa Sarconi9
"Sugar was my agent! And let me tell you so professional and caring! I will never go to another agent again she was amazing"
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Rachel Hall

May 3, 2024

5  out of  5 rating by Rachel Hall
"Thank you sugar for helping find insurance! She is very kind and was patient with all the questions I had!"
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Jill Breitkreutz

May 2, 2024

5  out of  5 rating by Jill Breitkreutz
"I switched to use Sugar Reynolds as my agent after my old agent swore they couldn't get me better rates elsewhere. Sugar did! She made it super easy to switch. She's always so helpful and returns my calls fast so I'm not left hanging. I appreciate her so much!"
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Madison Edens

May 2, 2024

5  out of  5 rating by Madison Edens
"Sugar is one of the most patient and reliable people I’ve ever worked with. Made my life so much easier knowing she’s taking care of me :)"
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May 2, 2024

5  out of  5 rating by Felicia
"This was the best experience with insurance I’ve had. My agent, Sugar, was so helpful and accommodating. I highly recommend her for any help you need."
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Allison Rusnacko

May 2, 2024

5  out of  5 rating by Allison Rusnacko
"Sugar was such a great help! Insurance is really hard for me to understand sometimes- but she really helped me out and made it easy to understand. Thanks!!"
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Tatiana M

May 2, 2024

5  out of  5 rating by Tatiana M
"This was my first time ever getting insurance and Sugar was such a great help! She answered all my questions. Explained everything in detail to help me understand! I recommend her to anyone that needs new/cheaper insurance."
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Adrienne N

May 2, 2024

5  out of  5 rating by Adrienne N
"I can’t even begin to tell you how much I hate dealing with anything insurance. However, I am paying way too much so I got up the nerve to give State Farm a call. As the phone started to ring my mouth went dry and I even started to forget why I was calling. Then Sugar answered the call and I gave her a rambling word salad because anxiety is a real thing and she was so incredibly helpful! She even put up with my awkward and corny jokes! I definitely recommend Sugar for all your insurance needs."
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Kenzie Giese

May 2, 2024

5  out of  5 rating by Kenzie Giese
"Sugar made what is normally an intimidating experience so relaxing, easy, and fun. I definitely recommend Sugar for your insurance needs!"
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Tessa C

May 2, 2024

5  out of  5 rating by Tessa C
"Sugar Reynolds is an amazing help!!! Answers all questions in a timely manner and will hook you up with what you need. Couldn’t ask for a more helpful person to assist you!!"
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Emma Eaton

May 2, 2024

5  out of  5 rating by Emma Eaton
"I recently spoke to an agent by the name of Sugar Reynolds, and she was so helpful in providing detailed information, and answered all the questions that I had. I don’t have a lot of experience with insurance, and she made the process so easy!"
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katie voigt

May 2, 2024

5  out of  5 rating by katie voigt
"Sugar was such a great help! She answered all my questions I had and more! Insurance is so confusing to me, but she made it so easy!"
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Toni Crockett

April 24, 2024

5  out of  5 rating by Toni Crockett
"I've known and worked with Paul Gentilini for 25 years. I use his services for my personal properties and I always recommend him to my clients. As a residential property manager and real estate broker, I know Paul, and his excellent staff, will provide me with the highest caliber of service, and will keep me up to date on all of my policies and renewals, and will make suggestions for better coverage and pricing. I've worked with dozens of agents over my 40 year career; Paul is the best. Crockett Property Management and Leasing."
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Tom Berge

March 21, 2024

5  out of  5 rating by Tom Berge
"Paul is knowlegeable, responsive, and prompt in providing information, providing quotes, and ansering questions."
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Carrie Mugrdechian

March 19, 2024

5  out of  5 rating by Carrie Mugrdechian
"I called State Farm for a quote on a new insurance policy. I spoke to an agent by the name of Sugar Reynolds. She was so helpful! She took her time, explained things well and answered all my questions. Thanks for making a difficult conversation much more comfortable. Definitely recommend this agent and agency!!"
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Josh Larson

March 1, 2024

5  out of  5 rating by Josh Larson
"Paul makes insurance to deal with easy, he is a wealth of knowledge and takes care of his clients. I'd highly recommend to friends & family!"
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Mindy Dahlberg

February 13, 2024

5  out of  5 rating by Mindy Dahlberg
"I been working with Paul's office for the past 10+ year, and everyone in the office is amazing to work with! They are all very responsive to my emails and phone calls. Sugar and JoAnna, I greatly appreciate both of you, and you help make my job so much easier!!! Thanks, and I appreciate you all!"
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Mary Hartmann

January 30, 2024

5  out of  5 rating by Mary Hartmann
"I just finished working with Sugar, Paul's assistant. She made the process, seamless, easy and very quick. I would recommend working with Paul and his team! Thank you again Sugar! You are awesome!"
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Michael Schnarr

January 30, 2024

5  out of  5 rating by Michael Schnarr
"Paul Has been my insurance agent for many years. He's a fantastic guy and tremendous insurance salesman. Thank you paul for everything."
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Tara Reamer

January 18, 2024

5  out of  5 rating by Tara Reamer
"What a great guy! Paul went above and beyond to help me out even though he knows I already work with another agent. I called him at 7:30 in the evening and he stopped what he was doing to dig into my situation. Although he could not insure us, he pointed me in the right direction and shared his industry knowledge, so that I understand what is needed and what questions to ask. I am so grateful! Thank you again, Paul!"
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wens m

January 10, 2024

5  out of  5 rating by wens m
"I’ve had Paul as my agent for several years. Him and his staff are always very helpful. Would recommend."
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Clara Henneman

December 6, 2023

5  out of  5 rating by Clara Henneman
"Paul and his team are great at answering your questions and doing it fast! His agent Sugar is so sweet and really wants the best for her clients."
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Raul Velarde

November 12, 2023

5  out of  5 rating by Raul Velarde
"Great peole, excellent customer service, I have use Paul for mine insurance needs for 30 years past with no issues, Kudos for Shelly, Sugar, Jo Ann and former Barbara, J.!!"
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James Geisler

November 3, 2023

5  out of  5 rating by James Geisler
"I recently started working with Paul's team, and they've been great! Sugar is my main point of contact, and she's been awesome at answering questions and turning things around quickly!"