State Farm® Insurance Agent Paul Gentilini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sean Novack
August 29, 2024
"Great customer service and assistance with claims. State Farm coverage is the best in the industry and Aaron was extremely helpful and friendly. Thanks!"
"Thanks Sean! We appreciate having you and Cheryl as customers. And on behalf of Aaron and myself, we appreciate you taking the time to give us a great review."
Lisa B.
August 29, 2024
"Love that I can call and have all my questions answered. Office staff is amazing. Joann is THE BEST, always professional and friendly. If you want to deal with actual people, this is the place. Can’t recommend them enough."
"Lisa, on behalf of Jo and the rest of our office, we want to thank you so much for the 5 star rating and most complimentary review. "
Mike Edwards
August 29, 2024
"The office staff is very knowledgeable, professional and kind. As a customer, I feel care for and listen to and the put my personal needs first. I recommend this agency to anyone looking for insurance."
"Hi Mike, we appreciate your great review and very kind words!"
Suzi Voce
August 12, 2024
"Aaron Pankratz helped my husband and I update our HO6 policy so there were no gaps in coverage with our HOA master policy. He responded promptly and was thorough in resolving our issue. Aaron made the process easy and fast to complete!"
"Suzi, on behalf of Aaron and myself, we appreciate you taking the time to provide a great review. Thanks!"
Curt
August 1, 2024
"Dealt with Arron today, fast and efficient. Had my information pulled up before he called. Made my payment easy!!"
"Curt, on behalf of Aaron and myself, we appreciate you taking the time to give us a great review!"
Rod wooten
May 8, 2024
"I would like to share my experience in working with Paul regarding HOA coverages to protect our Association. Paul and his Team have been extremely supportive with knowledge and experienced background information allowing Our Association to make prudent decisions that will guard the Associations finances and Integrity. Lastly as the Board President, I appreciate the confidentiality of having conversations that have helped derived positive and prudent outcomes to uphold our Homeowners and Association financial investment ! 20 plus years and striving to continue!! Rod Wooten President West Park Hills Homeowner Association"
"Rod, thanks for your great rating and most complimentary remarks. We appreciate it! "
Lisa Sarconi9
May 4, 2024
"Sugar was my agent! And let me tell you so professional and caring! I will never go to another agent again she was amazing"
"Thanks for the great comments Lisa! "
Rachel Hall
May 3, 2024
"Thank you sugar for helping find insurance! She is very kind and was patient with all the questions I had!"
"Thanks for taking the time to pay Sugar the nice compliment, Rachel. Both her and I appreciate it. "
Jill Breitkreutz
May 2, 2024
"I switched to use Sugar Reynolds as my agent after my old agent swore they couldn't get me better rates elsewhere. Sugar did! She made it super easy to switch. She's always so helpful and returns my calls fast so I'm not left hanging. I appreciate her so much!"
"Jill, on behalf of Sugar and myself, thanks for the great review! "
Madison Edens
May 2, 2024
"Sugar is one of the most patient and reliable people I’ve ever worked with. Made my life so much easier knowing she’s taking care of me :)"
"Thank you, Madison. We appreciate you taking the time to leave us a great review! "
Felicia
May 2, 2024
"This was the best experience with insurance I’ve had. My agent, Sugar, was so helpful and accommodating. I highly recommend her for any help you need."
"Glad to hear your experience with us was up to your expectations, Felicia. Thank you. "
Allison Rusnacko
May 2, 2024
"Sugar was such a great help! Insurance is really hard for me to understand sometimes- but she really helped me out and made it easy to understand. Thanks!!"
"Thanks for the review, Allison. We strive to make complicated aspects of insurance easier to understand. "
Tatiana M
May 2, 2024
"This was my first time ever getting insurance and Sugar was such a great help! She answered all my questions. Explained everything in detail to help me understand! I recommend her to anyone that needs new/cheaper insurance."
"We appreciate your compliments Tatiana! "
Adrienne N
May 2, 2024
"I can’t even begin to tell you how much I hate dealing with anything insurance. However, I am paying way too much so I got up the nerve to give State Farm a call. As the phone started to ring my mouth went dry and I even started to forget why I was calling. Then Sugar answered the call and I gave her a rambling word salad because anxiety is a real thing and she was so incredibly helpful! She even put up with my awkward and corny jokes! I definitely recommend Sugar for all your insurance needs."
"I'm glad Sugar could quell your anxiety (which I agree is a real thing, especially with insurance for a lot of people) and make things easy for you Adrienne. Thanks for the great review!"
Kenzie Giese
May 2, 2024
"Sugar made what is normally an intimidating experience so relaxing, easy, and fun. I definitely recommend Sugar for your insurance needs!"
"On behalf of Sugar and the rest of our office, thanks Kenzie!"
Tessa C
May 2, 2024
"Sugar Reynolds is an amazing help!!! Answers all questions in a timely manner and will hook you up with what you need. Couldn’t ask for a more helpful person to assist you!!"
"We appreciate your kind comments, Tessa! "
Emma Eaton
May 2, 2024
"I recently spoke to an agent by the name of Sugar Reynolds, and she was so helpful in providing detailed information, and answered all the questions that I had. I don’t have a lot of experience with insurance, and she made the process so easy!"
"Thank you for the great review Emma. We strive to always provide accurate and understandable information. We're glad you feel that Sugar delivered on that. "
katie voigt
May 2, 2024
"Sugar was such a great help! She answered all my questions I had and more! Insurance is so confusing to me, but she made it so easy!"
"Thak you, Katie. We appreciate your kind words!"
Toni Crockett
April 24, 2024
"I've known and worked with Paul Gentilini for 25 years. I use his services for my personal properties and I always recommend him to my clients. As a residential property manager and real estate broker, I know Paul, and his excellent staff, will provide me with the highest caliber of service, and will keep me up to date on all of my policies and renewals, and will make suggestions for better coverage and pricing. I've worked with dozens of agents over my 40 year career; Paul is the best. Crockett Property Management and Leasing."
"Toni, thank you profusely for your kind words and vote of confidence. It's always been a pleasure knowing and working with you!"
Tom Berge
March 21, 2024
"Paul is knowlegeable, responsive, and prompt in providing information, providing quotes, and ansering questions."
"Thanks, Tom. I appreciate it!"
Josh Larson
March 1, 2024
"Paul makes insurance to deal with easy, he is a wealth of knowledge and takes care of his clients. I'd highly recommend to friends & family!"
"Thanks for the great compliment Josh!"
Mindy Dahlberg
February 13, 2024
"I been working with Paul's office for the past 10+ year, and everyone in the office is amazing to work with! They are all very responsive to my emails and phone calls. Sugar and JoAnna, I greatly appreciate both of you, and you help make my job so much easier!!! Thanks, and I appreciate you all!"
"We really appreciate your kind words and gracious compliments, Mindy. We love working with you! "
Mary Hartmann
January 30, 2024
"I just finished working with Sugar, Paul's assistant. She made the process, seamless, easy and very quick. I would recommend working with Paul and his team! Thank you again Sugar! You are awesome!"
"Hi Mary, on behalf of Sugar and myself, we thank you for the great review and being a part of our agency."
Michael Schnarr
January 30, 2024
"Paul Has been my insurance agent for many years. He's a fantastic guy and tremendous insurance salesman. Thank you paul for everything."
"Thank you, Michael. Your kind words are much appreciated!"
Tara Reamer
January 18, 2024
"What a great guy! Paul went above and beyond to help me out even though he knows I already work with another agent. I called him at 7:30 in the evening and he stopped what he was doing to dig into my situation. Although he could not insure us, he pointed me in the right direction and shared his industry knowledge, so that I understand what is needed and what questions to ask. I am so grateful! Thank you again, Paul!"
"You're very welcome, Tara! Thanks for your kind words. I wish I could have helped you more."