
State Farm® Insurance Agent Paul Gentilini
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stilo TheGreat
August 19, 2025
"Sugar is a pleasure to work with. She is always quick to respond when I have questions."
"Thank you!"
Briana R
August 18, 2025
"Sugar Reynolds is the best! She makes insurance simple and stress-free (super important since insurance can be……. exhausting 🤣) and she always takes time to answer my questions! She truly cares about her clients and I feel very confident knowing she’s looking out for us. Highly recommend Sugar and the whole team!"
"Thanks for the 5 Star review, Briana. I'm glad to hear Sugar took the stress factor with insurance way down for you. It can be overwhelming sometimes."
Trisha Elmer
August 15, 2025
"I can’t say enough about Sugar at State Farm. Sugar is knowledgeable and incredibly helpful. I highly recommend Sugar if you are looking for great service finding insurance call her she is the BEST!!"
"Thanks for the great review and endorsement for Sugar, Trisha. I appreciate you recognizing the great job Sugar does for our clients in going above and beyond to meet their insurance needs. "
Richard Remy
August 6, 2025
"Aaron was super nice and helped me set up my insurance in just 5 minutes, saved me time and money. I appreciated that alot."
"Hi Richard, we appreciate you taking the time to provide a great review relating to Aaron saving you money and providing great service. Welcome to our agency! "
Colin Charlson
July 30, 2025
"Paul and his staff are professional and prompt. I have leveraged them for many Homeowners Association needs over the years!"
"Thanks for the great review, Colin. It means a lot coming from a top professional such as yourself."
Ron Bonine
July 26, 2025
"Paul Gentilini has been our agent for decades and he has been so good to us that we will never go anywhere else as long as Paul is there, and his staff has always looked out for our best interest. Today I want to give a shout out to Logan Young who gave me great service and care, and he was very sincere in wanting to help us. I would not leave this group for a teaser rate with any other insurance firm, to them I would just be another number, but this group always cares about what is best for my family and you can tell even over the phone that they care - very grateful!!!"
"Ron, thank you for the kind words, excellent rating, and for being a great customer for all of the years. We appreciate it!"
michelle mangan
July 25, 2025
"Been with Paul for years now....amazing customer service and always looking out for my families best interest."
"Thanks for the most kind review, Michelle. You're a great customer and we appreciate the compliment on our service. "
George
July 22, 2025
"Paul Gentilini has been very helpful in keeping us informed about our insurance policies and needs. He explains the how and why details which I find very important."
"Thanks for taking the time to give us a 5=star review!"
Michelle Purtle
July 18, 2025
"Amazing customer service from Sugar. My entire family is insured with Paul's office. We been insured with this office for over 30 years. I would never ever change insurance agency's for any reason. Any time we have had problems Paul or a staff member has been in our corner. Thank you for Amazing customer service."
"Thanks for the 5 -star review, Michelle. It's been a pleasure having you and your entire family as customers for all for these years. It's great to hear you still rate my crew's service as top notch. "
Sara Lavelle
July 16, 2025
"Great service!. Sugar dropped my monthly payment and combined my home and auto. I appreciate that she was able to turn around a quote and get my coverage started right away. 100% recommend!"
"Thanks for the great endorsement, Sara. We appreciate it! I'm glad to hear Sugar could help you get some savings on your home and auto insurance. "
Jenalyn “Jena” Buerkle
July 15, 2025
"Sugar Reynolds is exceptionally responsive and professional. I highly recommend working with her—you can count on being well taken care of every step of the way."
"Hi Jena, on behalf of Sugar and myself, we appreciate the great 5-star review in recognizing Sugar's superior service. Thanks! "
Katie Hong
July 3, 2025
"Sugar was amazing to work with! Everyone was very pleasant 😊"
"Great to hear that you were happy with our service, Katie. Thank you!"
Christina Martinson
June 30, 2025
"Dude Sugar got me the best deal for my car insurance!!! Thank you so much for your knowledge and professionalism"
"Thanks for the 5 Star review, Christina! We appreciate it. "
Sandy Bookey
June 30, 2025
"I was recommended to Sugar by my daughter and I'm so glad I contacted her. Saving money and Sugar was very easy to work with and made everything easy. I will definitely recommend her to others."
"Sandy, on behalf of Sugar and the rest of our office, welcome to our agency. I'm glad that we could save you money and make things easy for you at the same time! "
Christine Muzik
June 28, 2025
"Office staff is great! Very welcoming from the moment your walk in the door!"
"Thanks for the 5-star review, Christine!"
Rachel Allen
June 26, 2025
"I can't say enough positive things about Sugar at State Farm! From the moment I first contacted her, she was incredibly helpful, knowledgeable, and genuinely invested in finding the best insurance solutions for me. She took the time to clearly explain all my options, answer every question with patience, and made the entire process so easy and stress-free. Sugar's professionalism and friendly demeanor truly set her apart. I highly recommend her to anyone looking for excellent service and peace of mind with their insurance needs!"
"Your review and comments are much appreciated, Rachel. It was great to hear you felt Sugar made things easy and stress free! "
Skye JW
June 26, 2025
"This was my first time going into any insurance office and Sugar made me feel so comfortable right off the bat and steered me in the right direction. It’s my first time living on my own and i couldn’t be more grateful to her for helping me throughout all my questions and concerns and figuring out what best suited my needs! Will absolutely be recommending people here for the future."
"Hi Skye, on behalf of Sugar and the rest of our office, we really appreciate your compliments on the top service we strive daily to deliver. "
Sarah Johnson
June 18, 2025
"Thank you for all the help! Wonderful place!"
"Thanks for the 5 Star review, Sarah! "
Ashlee Munoz
June 13, 2025
"From the start, and as strangers, Sugar treated me like a friend she's known for years. Adopted in the state farm insurance family here without hesitation 🙂 She has been super accommodating, knowledgeable, supportive and friendly and I am very grateful for her customer service 👌"
"Thanks for the great review, Ashlee. Great to hear you were most pleased with Sugar's service. "
Brittany T
June 13, 2025
"Sugar was so easy to work with and saved me hundreds a month on my insurance premiums. Thank you Sugar!!!"
"Britany, on behalf of Sugar and the rest of our office, thanks for taking the time to write us a review. Glad to hear we could provide you with some excellent savings. "
Kate
May 29, 2025
"I recently decided to shop around and check our rates for auto and home. Sugar was very helpful in not only answering my questions and making sure I understood everything but she was also able to get us better rates which saved us a ton of money. Working with Sugar and this office was very easy and convenient. 100% recommend!"
"Kate, welcome to our agency! On behalf of Sugar and the rest of us, thank you for taking the time to write us a nice review. I'm glad we could provide with a combo of great service and excellent rates."
Shawna Martin
May 16, 2025
"Sugar was very helpful wirh gathering information about insurance and helping to find cheaper insurance then we were currently paying. The coverage is much better and we are happier. All the agents in her office are very polite and helpful! We are glad we switched!"
"Thanks for the great review of our service, Shawna. It was nice meeting you, and we're glad to have you join our agency. "
Shane Jensen
May 8, 2025
"I have had the pleasure of working with Paul, Sugar and the rest of their team for many years now. You will not find anyone who will work harder for you while providing you with honest and relevant information. Insurance is all about trust and I know I can trust them to put their clients interests first."
"Shane, thanks for the great review and recognizing the high level of service and insurance expertise we strive to provide. Coming from an accomplished professional like you, it's humbling. "
Lyndsay Manning
April 24, 2025
"I had an amazing experience working with Sugar. From start to finish, she was incredibly helpful, knowledgeable, and patient. she took the time to answer all my questions, explain my options in detail, and helped me find the best coverage that fit both my needs and my budget. Insurance can be confusing, but sugar made the whole process easy and stress-free. I really appreciated her honesty and the way they broke everything down so I could make an informed decision. It’s clear they genuinely care about their clients and want the best for them. Highly recommend if you’re looking for someone who’s professional, responsive, and truly has your back"
"Thanks much for the 5 stars, Lyndsay! We're glad Sugar provided such exceptional service and took the time to thoroughly explain everything to you. Helping you get great coverage while maximizing your discounts is always our goal."
Cary Charlson
April 24, 2025
"I have known Paul for almost 40 years and there are very few Insurance Agents in this world that care for their clients more than Paul. Paul is extremely dedicated to his craft and few do it better than he."
"Thanks for the kind words, Cary. Coming from someone like you, that's high praise. I appreciate it."